Q: Will this jewelry fade or turn my skin green?

• A: Absolutely not. Most of our core pieces, including our heavy rings and pendants, are forged from 316L Surgical Grade Stainless Steel. This material is naturally tarnish-resistant, waterproof, and sweat-proof. It does not react with skin oils, ensuring no green residue is ever left behind.

Q: Is your jewelry safe for sensitive skin?

• A: Yes. We prioritize hypoallergenic metals that are nickel-free and lead-free. Even with daily, long-term wear, our pieces are designed to be comfortable and safe for all skin types.

Q: Will the "antique black" detailing wear off?

• A: We use a professional oxidation process to create our signature antiqued finish. This deep shadowing is designed to enhance the three-dimensional details of the engravings. It is highly durable and, over time, often develops an even more unique, weathered character that adds to the relic-like aesthetic.

Q: How do I determine my ring size?

• A: We use Standard US Sizing. If you are unsure of your fit, we recommend consulting our [Sizing Guide] or measuring the circumference of your finger with a string. For our wider, more substantial bands, we suggest sizing up if you fall between two sizes.

Q: Does the pendant include a chain?

• A: Unless otherwise stated on the specific product page, our pendants come with a matching, high-strength stainless steel chain. You may also have the option to upgrade to a heavier curb chain or a leather cord directly on the product menu.

Q: Can I wear my jewelry in the shower or while swimming?

• A: Our stainless steel collections are fully waterproof. However, for pieces featuring Red Zirconia crystals, resin gemstones, or intricate filigree, we recommend removing them before swimming in chlorinated pools or taking hot showers to maintain the gem's long-term brilliance.

Q: How should I clean my gothic relics?

• A: Simply use warm water and a mild soap with a soft cloth. Avoid harsh chemical cleaners, as these can damage the intentional artistic oxidation that gives our pieces their vintage depth.

Q: What does the packaging look like? Is it gift-ready?

• A: We believe the unboxing should be a ritual. Every piece arrives in a custom MORT7 matte black jewelry box or a velvet pouch embossed with our sigil. It is designed to be gift-ready for any dark soul in your life.

Q: Do you ship internationally?

• A: Yes, we provide worldwide shipping. Orders are typically processed within 1-3 days. Once shipped, you will receive a confirmation email with a tracking number to follow your package's journey.

Return

We accept returns within 30 days of delivery.